Privacy policy

Information about you

  1. For me to be able to assess your child's sleep problems and support you I will need to record personal information about you and your family. This information includes your and your child’s name, age, address, phone number, email address, and GP practice. I will also ask relevant questions regarding medical information and aspects of your family history. This information will be stored securely. Other personal data such as your name, address and/or date of birth will be used to verify your identity if there is a need to contact your G.P.

  2. This personal information will be held for 2 years after your final consultation, except where there is a mutually agreed decision to retain it for longer, or where I believe that it is in my best professional interests to do so.

  3. Any notes that I keep while working with you will be a brief factual record of each session. These notes will be held for two years as noted in point 2 of this document.

  4. I may make these notes available to a relevant third party where there is an ethical duty for me to do, for example, to avoid serious harm to yourself or another person, including the safeguarding of children or vulnerable adults.

  5. If we communicate via mobile phone I will leave the conversation on my phone until we have finished working together, after which I will delete it. The phone is password-protected.

  6. Any communication by email or mobile phone will be securely kept. My computer and my phone are password-protected.

  7. Your personal information will not be shared with any third party for any reason other than those mentioned above.

Your Rights

  1. You have the right to ask to see any information held by me about you or your child, and you will need to submit a request via email. You also have the right to ask for information that you believe to be incorrect to be rectified. I will endeavour to provide you with the information requested within two weeks.

  2. If I become aware of a situation where your personal information may have accidentally or maliciously been obtained by a third party I will notify you within 72 hours.

If you are concerned about the way that your information is being held please discuss this with me.